Europcar Mobility Group – Digital training solution

Europcar Mobility Group is a major player in the mobility markets and is Europe’s leading car rental company.  With a presence in more than 130 countries and territories, Europcar serves its customers through an extensive network of car rental agencies. In addition to the Europcar® brand, the company offers car rentals through its brands, such as Ubeeqo, e-car club, Goldcar, Buchbinder, and Foxcar.  For more information, please visit https://www.europcar-mobility-group.com

CONTEXT

Europcar Mobility Group introduces more and more electrified vehicles (electric vehicles, hybrid, and rechargeable hybrid vehicles) in its fleets and therefore asked TAKOMA to design a digital training solution which would provide their agencies with access to a programme based on 8 themes, where they would be able to acquire knowledge about carbon free mobility as well as customer service and sales skills.

REPONSE

• 8 e-learning modules, each lasting 3 to 5 minutes
• A variety of visually interactive learning activities
• Creation of animations
• Technical simplification
• Translation into 5 languages

Technology

> LCMS – Articulate 360 Storyline 3 software